- FAQs
- Library Resources
What do I do if I don’t know how to use library resources ??
You may come to Reference Desk (phone ext. 2831) on Library 2nd floor for help.
Library offers regular programs and events such as using databases, orientation programs for new professors/students, graduate student lectures, etc. Please link to User Education.
How do I use databases, eBooks, and e-periodicals? How do I access them from off-campus ?
Library provides nearly 300 various types of electronic resources. Even from outside of school, patrons are still able to access them. Please view instructions on Off-Campus Access.
In addition, Discovery Service, a google-like search platform, is provided for patrons to search seamlessly across a wide range of content. Patron may use it to quickly find library-owned or open access resources.
How to Find E-books ?
For more information, please see our Library Guide – Books
I can't access the "Ivy Online Exam & Learning System" with my iTouch login. What should I do ?
The library’s language learning resources (including the Ivy Online Exam & Learning System) can be accessed using either your iTouch account or library account credentials.
If you cannot log in with your iTouch account, please use your library account instead. Your username is your student ID/staff ID number, and the default password is your 10-digit national ID number (including letters, case insensitive).
If you still cannot log in, please contact the Library Information Desk (ext. 2831).
How do I know the material I am looking for is in the library collection ?
- Search directly by title using Discovery Service, or
- Search WebPac. If items are available in our collection, use the call number to locate them on the shelves. When “Click on the following to” appears, click the link to access the full text.
What do I do if the materials I am looking for aren’t in the library collection ?
When our WebPac shows that we don’t have the materials you need, you can request full-text copies through interlibrary loan services. For details, see our Library Guide – Interlibrary Loan.
How do I search for theses and dissertations ? How do I get the fulltext of them ?
- Finding Theses and Dissertations: See our Library Guide – Dissertations.
- Obtaining Full Text : If these resources don’t provide the full text you need, request copies through interlibrary loan (Some institutions allow complete copying, while others limit copies to one-third of the document). Contact Interlibrary Loan Services at 03-2652846 for assistance.
Does Library provide plagiarism detection services ? How do I use them ?
The library provides Turnitin plagiarism detection software for university faculty and students only. For instructions, see our Library Guide – Turnitin.
How do I download and install EndNote ?
Click EndNote Download and log in with your iTouch or library account credentials to download the software. After installation is complete, you can begin using EndNote.
Do I need a product key to install EndNote ?
No additional license key is required for installation! If you see a product key verification screen, it means the installation files were separated after extraction. Make sure both Inst.msi and License.dat files are in the same folder, then try installing again.
Where can I find detailed EndNote instructions ?
Detailed instructions for downloading, installing, and using EndNote are available in our Library Guide – EndNote Bibliographic Management Software. This guide provides step-by-step tutorials to help you get started with managing your bibliographic references.
How do I get a Turnitin account ?
Turnitin is available to university faculty and students only. Account application procedures:
- Faculty
Complete Application for CYCU Turnitin account - Graduate Students: Contact your department’s graduate affairs coordinator
- Undergraduate Students: Visit the Library Information Desk, 2nd floor (ext. 2831, lib.db@cycu.edu.tw)
I'm a faculty member. Why can't I access the 'Add Class' and 'Quick Submit' features after logging into Turnitin ?
Turnitin has enhanced security measures that automatically block faculty accounts after six months of inactivity. If your account is blocked, contact the Library Information Desk (03-2652531, lib.db@cycu.edu.tw) and we will reactivate it for you.