- Circulation
- Circulation
How do I apply for a library card?
CYCU faculty, staff members, and students are able to borrow books with their service or student ID cards. Others that are eligible for book borrowing must go through the application process to obtain a library card. Please visit Library Card Application for more details.
Are alumni able to borrow books ? How do I apply for an alumni card ?
Alumni may obtain borrowing privileges by applying for an alumni library card. Please complete the application process at the Office of Alumni Services and Resource Development, then visit the circulation desk to pay the required deposit of NT$2,000 and annual fee of NT$1,000.
Borrowing Privileges :
- 15 books for 30 days, 2 audiovisual items for 7 days
- Renew up to 3 times for books and 2 times for audiovisual items (if no holds are placed)
Your deposit will be fully refunded upon return of all borrowed materials and payment of any outstanding fines.
Can I borrow books if I am not associated with CYCU ?
Yes. There are multiple ways to borrow books from our library. For more information, please click the link.
Can I borrow books before the enrollment day if I am an incoming graduate student ??
Incoming graduate students are able to apply for a temporary library card. Required documents include one 1-inch photograph, registration confirmation document (original for verification, photocopy retained), and national ID card (for verification). Application forms are available in .odt and .docx formats.
- Card Validity
Valid until official registration date.
Students who have registered but not yet received their official student ID may continue using the temporary card until the student ID is issued. - Borrowing Privileges
50 books for 60 days, 10 audiovisual items for 7 days.
Renewal permitted before due date (books up to 3 times, audiovisual materials up to 2 times) if no holds are placed.
Materials with holds are subject to recall notices. - Important Notes
Students leaving before the registration date must complete library withdrawal procedures.
Temporary cards must be returned when receiving the official student ID or before departure.
Lost cards are subject to compensation per institutional policy.
How many books can I borrow at once ? For how long ?
Please click on the link for more details.
How do I view my borrowing history ? What information does it provide ? Am I able to see what I have borrowed in the past ?
Visit the library website and select My Library Account and Renewing and Renewals. Log in using your student ID and iTouch or library PIN password to access the following features:
Modify your PIN : Reset your password
Modify Personal Info. : Change your email address that is used to receive Library notices
CUR CHKOUT : Number of items you checked out
# request (hold) : Number of items you preserved. (You can see which arrives or make cancellation )
My Reading History : Number of items you have borrowed. (option needs to be turned on )
Alternative Method :
Install the library LINE Bot on your mobile device, complete account setup, and select “My Library” to view your borrowing and hold lists.
How do I set up my PIN ?
Your default library PIN is your 10-digit national ID number. To change your PIN:
- Visit the library website and select My Library Account and Renewing and Renewals
- Log in with your student ID and current PIN
- Navigate to your account settings to update your password
When placing holds through the library catalog, use the same login credentials (student ID and PIN) as described above.
What do I do if I forget my PIN?
Please bring your student card to the front desk on the second floor and ask a staff member for assistance.
Can I borrow book annexes (e.g. CDs) without borrowing the books? Are book annexes included in the number of books I can borrow ?
No. Book annexes can only be borrowed along with the books. Book annexes are not included in the number of books you can borrow, and you may borrow all book annexes that are with the books you borrow.
Can I borrow media files ?
All files are available except for microforms. Please check out CYCU library regulations for more details.
Can I borrow periodicals ?
Current and bound periodicals are for library use only. Professors may borrow them with their service cards due to academic or special needs but are required to return them within 24 hours. If the professor authorizes another person to borrow periodicals for them, both IDs have to be shown.
Can materials from the Information Commons be borrowed ?
Materials in the Information Commons are restricted to in-library use only.
What do I do if I cannot borrow books in person?
Faculty members may authorize others to borrow books for them and both IDs have to be shown. Call 03-2652831 to notify our staff.
How do I borrow books that have “depending on the department” status ?
This indicates that these books do not belong in the library collection. Please find out which department they belong in and ask if you can borrow them.
What do I do if the book is not in the stacks but has an unborrowed status ?
Since we use an open stack system, items may be temporarily unavailable due to patron use or misshelving. Complete a Missing Book Search Application Form and our staff will locate the item, reserve it for you, and send an email/text notification when it’s ready for pickup at the circulation desk.
Can I return CDs at the book return hatch ?
Yes. Books and book annexes are returned separately. If there is any damage done due to human error, you will be charged for it. Please view Rules for Using Book Drop in CYCU Chang Ching Yu Memorial Library for more details.
When will my account be updated for items returned via the book drop ?
Items returned via the book drop will be cleared as soon as possible (from Monday to Friday). Please check if your borrowing history has been updated and report any questions to us.
What do I do if the system shows that the book is yet returned even though I have already returned it ??
It could be due to a system error. Please fill out a search form and have our staff find the book or find the book in the stacks on your own and return it to the front desk. Please check if your borrowing history is updated after the book is returned.
Can I return books that I borrowed from other departments ?
No. Please return them to where you borrowed them to avoid any troubles.
What do I do if my classmate wants to borrow the book I am about to return ?
If the book is not reserved by anyone else, your classmate may renew it right away. If the book is reserved by another person, they will have to reserve it and wait till the book is returned.
How do I renew books? What are the new due dates ?
If the book is not reserved or overdue, you may renew it on our website, call 03-2652833 and have our staff renew it for you, or bring your student card to the front desk and renew it in person (new due dates are calculated from the renewal).
Can I renew books that are overdue?
If the book is not reserved, you may renew it at the front desk after all fines are waived.
How many times can I renew the books I borrowed ?
Most patrons can renew materials before the due date if no other patrons have placed holds :
Books: up to 3 renewals
Audiovisual materials: up to 2 renewals
How do I reserve a book ?
Online holds are available for items with these statuses:
On hold shelf
Due MM-DD-YY
In cataloging
Missing item search in progress
Whereabouts unknown
Hold Pickup:
You may reserve them in 7 days after the books are available. If you do not pick up the books you reserved, they will be returned to the stacks.
How do I know if the books I reserved have arrived at the library ? Where do I pick them up ?
You’ll receive an email notification when your reserved item is available. Items are held for 7 days at either the circulation desk or self-service pickup locker (based on your selection). Use your library card to collect the item within the hold period.
What do I do if the books I reserved are not there?
We apologize for the inconvenience. Please fill out a search form and we will inform you as soon as the books are found.
Why can’t I reserve or renew books online?
This might be due to the following reasons :
1. You entered the wrong PIN or forgot your PIN. Please bring your student card to the front desk and have our staff change it for you.
2. Please make sure the number of books you may borrow and the number of times you can renew are not over the limit. Some readers are not eligible for book reservations and renewals.
3. The book cannot be reserved.
4. There are books you haven’t returned or fines that haven’t been waived. Please inquire our staff to find out the reason.
How does the library notify me ?
The library provides various circulation notification services to keep you informed about your account activity and library services :
Email Notifications
The system automatically generates notifications and sends them to your official university email address:
Undergraduate students: s[student number]@cycu.edu.tw
Graduate students: g[student number]@cycu.edu.tw
Update Email Address
If you don’t use your university email, you can update your preferred email address by logging into My Library Account & Renewing on the library website.
Mobile Notifications
If you have installed the library LINE Bot on your mobile device and completed account setup, you will also receive push notifications for borrowing and return activities.
What are the fines for overdue books ?
- Fine begins on the 4th day after the due date
- NT$5 per item per day
- Maximum fine: NT$500 per item
Do I pay the full amount if I was billed NT$1500 for a book ?
Every book is NT$1500 by default in the system. The book will be marked as “missing” after the sixth overdue notification. If you return the book by then, the overdue days will be calculated and a fine will be issued. If the book is actually missing, you must go through the compensation process.
How do I report if I lost my books ?
If you lose or damage any books, you should report to the front desk (or call 03-2652831). You should complete the compensation process in 2 weeks after you reported. If you don’t, you will be charged an additional fee. If you report after the books are overdue, you will be charged another additional fee, which is calculated from the fourth day till the day you complete the compensation process, besides the previous fee.
Why can’t I use any library services ?
You may have unreturned books or fines that are not waived. Please contact the library to find out what the problem is.
How do I report the loss of my library card ?
Besides applying for a new library card, you should call 03-2652831 and report immediately. We will freeze your card in case it is used by another person. You may continue borrowing books after a new library card is issued to you.
Can I still borrow books if I lost my library card ?
Please apply for a new library card. You may borrow books with other valid IDs before you receive your new library card.
What do I do if my library card was used by another person ?
You are fully responsible for any books that were borrowed with your library card. Please contact us immediately to deal with the problem.
How do I borrow books from other schools ?
Please click on the link for more details.
What do I do if I lost my exchanged library card ?
Please return the books you borrowed from other schools and fill out a form before the card expires (within 40 days). You must also pay NT$500 for the missing card.