{"id":27432,"date":"2025-09-03T22:28:39","date_gmt":"2025-09-03T14:28:39","guid":{"rendered":"https:\/\/lib.cycu.edu.tw\/?page_id=27432"},"modified":"2025-09-04T22:12:41","modified_gmt":"2025-09-04T14:12:41","slug":"rules-policies-contacts-locations-online-help-desk","status":"publish","type":"page","link":"https:\/\/lib.cycu.edu.tw\/?page_id=27432&lang=en","title":{"rendered":"Contacts &amp; Locations > Online Help Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27432\" class=\"elementor elementor-27432\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9c9884 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9c9884\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fb4647\" data-id=\"1fb4647\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5381859 elementor-align-left elementor-widget elementor-widget-global elementor-global-6136 elementor-widget-breadcrumbs\" data-id=\"5381859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav id=\"breadcrumbs\"><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d26b53e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d26b53e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01646de\" data-id=\"01646de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ee72f4 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4ee72f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> Online Help Desk<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e418347 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e418347\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5465423\" data-id=\"5465423\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-512db91 elementor-widget elementor-widget-text-editor\" data-id=\"512db91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Please refer to the\u00a0<strong><a title=\"\u3010\u53e6\u958b\u8996\u7a97\u3011go to FAQ\" href=\"https:\/\/140.135.41.10\/cycu\/Faq.action\" target=\"_blank\" rel=\"noopener noreferrer\">FAQ<\/a><\/strong>\u00a0before asking a question.\u00a0<\/li><li>You are welcome to provide any valuable opinions to the library and we will carefully consider your opinions!\u00a0<strong><a title=\"\u3010\u53e6\u958b\u8996\u7a97\u3011go to submission\" href=\"https:\/\/services.lib.cycu.edu.tw\/libweb\/#suggestionbox\" target=\"_blank\" rel=\"noopener noreferrer\">Submit questions to the Library!<\/a><\/strong><\/li><li>If you have any questions about using or connecting to electronic resources such as databases, e-journals, e-books, collection systems, etc. Welcome to explain your problems to us.\u00a0<strong><a title=\"\u3010\u53e6\u958b\u8996\u7a97\u3011go to Online Q&amp;A service\" href=\"https:\/\/services.lib.cycu.edu.tw\/form\/connection\/\" target=\"_blank\" rel=\"noopener noreferrer\">The online Q&amp;A service<\/a>\u00a0is only available for CYCU faculty, staff and students.<\/strong><\/li><li>You can visit\u00a0<strong><a title=\"\u3010\u76f8\u540c\u8996\u7a97\u958b\u555f\u3011go to opening hours\" href=\"\/?page_id=21899\" target=\"_self\">the information desk during our opening hours<\/a><\/strong>, sign up for\u00a0<strong><a title=\"\u3010\u76f8\u540c\u8996\u7a97\u958b\u555f\u3011go to Database Promotion\" href=\"\/?page_id=17482\" target=\"_self\">the resource utilization courses of the library<\/a><\/strong>\u00a0or make an appointment with us to learn about the resources or services of the library.\u00a0<strong><a title=\"\u3010\u53e6\u958b\u8996\u7a97\u3011go to appointment\" href=\"https:\/\/services.lib.cycu.edu.tw\/form\/appointment\/\" target=\"_self\">The appointment<\/a><\/strong><strong>\u00a0is only available for CYCU faculty, staff and students.<\/strong><\/li><li><strong><a href=\"mailto:lib.db@cycu.edu.tw\">Email librarians<\/a><\/strong>\u00a0or make a call for questions: (03)265-2831<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Online Help Desk Please refer to the\u00a0FAQ\u00a0before asking  [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":10638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-27432","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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